Data Deletion Instructions

Signed-in sellers: open seller settings and choose Delete account to permanently remove your account, storefront, and listings.

All users: you can also send a deletion request from the email or phone number registered on your account to privacy@strixbi.com with the subject line "Delete my account."We'll confirm receipt and process the request within 30 days.

Deleting or removing strixbi's access from your Facebook, Google, or Apple account settings (or from Clerk, our sign-in provider) stops us from receiving new sign-in data from that provider, but does not by itself delete your strixbi account or the listings, quotes, and messages already stored with us. Use one of the deletion methods above to fully delete your strixbi account and data.

• Your profile, account credentials, and sign-in-provider links.
• Your active listings, buyer requests, and quotes.
• Your chat messages.
• Location and device data tied to your account.

We retain issued invoices and the minimum transaction records needed to meet Kenyan tax and accounting record-keeping requirements, even after account deletion. This data is kept solely for legal compliance and is not used for any other purpose after deletion. See our Privacy Policy for more detail.

Questions about a deletion request: privacy@strixbi.com.